Last updated: April 14, 2025
This Privacy Policy describes how Insightful3d (“we,” “us,” or “our”) collects, uses, and protects your information when you use our Virtual Reality (VR) applications published on the Meta Store.
1. Information We Collect
We may collect the following categories of information when you use our VR applications:
a. Automatically Collected Data
You will be explicitly prompted in a very clear way either to assent or deny the request for data collection of any sort. If you deny it, we will not make attempt to ask again nor collect your data. The following are data we might collect from your device if you agree:
- Device information (e.g., headset model, operating system, unique device identifiers)
- Usage data (e.g., interaction time, navigation patterns, in-app behavior)
- Crash reports and diagnostics
- Log data (e.g., IP address, access time, error logs)
b. User-Provided Data
- Profile or avatar information you provide within the app
- Feedback or support requests you voluntarily submit
- In some cases, voice input (processed locally unless explicitly stated otherwise)
c. Location Data
- Approximate geographic location based on device IP (only when relevant for localization features)
2. How We Use Your Information
We use collected data to:
- Improve app performance and stability
- Analyze user behavior for experience enhancement
- Deliver personalized or localized content
- Communicate with users for support or feedback follow-up
- Comply with legal and platform requirements
We do not sell your personal data or use it for third-party marketing purposes.
3. Sharing of Information
We do not share your data with third parties except in the following limited circumstances:
- With service providers who assist us in analytics or backend infrastructure (e.g., crash reporting tools)
- To comply with legal obligations or lawful requests
- In connection with a merger, acquisition, or asset sale, with proper safeguards
4. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss. While we strive for secure storage, no system is fully immune to breaches.
5. Children’s Privacy
Our applications are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental consent.
6. Your Rights and Choices
Depending on your location, you may have rights to:
- Access the data we hold about you
- Request corrections or deletions
- Opt out of data collection features (where applicable)
To exercise these rights, please contact us using the details below.
7. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you within the app or via the Meta Store page.
8. Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: [email protected]
- By visiting this page on our website: https://www.insightful3d.com/contact